Business Environment
The
term “environment” means the totality of all the factors which are external to
and beyond the control of individual business enterprises and their
managements. Andrew defines “the environment of a company as the pattern of all
external influences that affects its life and development.” Environment
furnishes the macro-context; the business firm is the micro unit. The
environmental factors are essentially the “givens” within which firm and their
management must operate. Katler Philip says, “A company’s environment consists
of factors and forces that are external to the business management function of
the firm and that impinge on the management’s ability to develop and maintain
successful transactions with its customers.”
Business
cannot be separated from its surrounding environment. Everything that surrounds
and affects business inevitably becomes a part of its environment: the natural
surroundings, the history of these surroundings, the economic condition, the
political-legal system, cultural pattern, and society as a whole. A business
cannot and does not exist in a vacuum. Business is a part of the whole social
system. Economic system arises and modified, from time to time by various
factors such as:
·
The laws of the land,
·
The social customs, traditions, culture and the
value system in the country,
·
The decisions of the political leaders,
parliament, judiciary,
·
The set of belief and contractual agreements
made by people in order to carry on exchange
Business has to continuously adjust
itself towards surrounding environment. Thus it can be said not only man but
business too is a slave of his environment. The business environment is always
changing, constraining, and uncertain. The environmental factors have a
profound impact on business is clear from the fact that environmental analysis
and diagnosis are among the first step in the strategic management.
Meaning and
Definition:
Environmental analysis is defined as
the process by which strategists monitor the economic, governmental, legal,
market/competitive, supplier/technological geographic and social settings to
determine opportunities and threat to their firms. According to William Glueck
and Jauch, “The environment includes factors outside the firm, which can lead
to opportunities for or threats to the firm. Although, there are many factors
the most important of these factors are socioeconomic, technological supplier
competitors and government.”
According to Richman and Copen,
“Environmental factors or constraints are largely, if not totally, external and
beyond the control of industrial enterprises and their managements. These are
essentially the givers within which firms and their managements must operate in
a specific country and they vary often greatly from country to country”. In the
words of Arthur K. Weimer, “Business environment encompasses the climate or set
of conditions-economic, social, political or institutional in which the
business operations are controlled.”
The renowned marketing scholar
Philip Kotler explains the organisations environment as “the set of interacting
institutions and forces that affects the organisation’s ability to serve its
markets.”
The environment means the economic,
social, technological, legal, political, governmental, and other factors that
provide an opportunity or act as a threat for business firms. We can summarise
the meaning of the business environment in the following points:
·
The surrounding conditions or forces of business
are known as its environment.
·
The social, political, or legal settings of the
society mainly constitute the business environment.
·
The environment is dynamic and its changes
influence the business decisions.
·
The threats or challenges could be predicted
from the study of the environment so that the firm can be prepared to meet
them.
The business firm operates with its
environment from which it receives the necessary “resources” and
“opportunities” for its existence, future growth, and survival. A business
needs to organise factors of production and these resources come from the
environment. The firm’s environment may be broadly divided into two categories:
(i)
The
internal environment: The internal factors are generally regarded as
controllable factors, because they are within the control of the company; it
can alter or modify such factors.
(ii)
The
external factors: The external factors on the other hand consist of those
factors that are beyond the control of a company. The external environmental
factors such as the economic factors, socio-cultural factors, government and
legal factors demographic factors cultural and many other such factors.
(iii)
As the
environmental factors (External) are beyond the control of a firm, the firm has
to cooperate and adapt with its environment i.e. its ability to properly adapt
and adjust the environment and take advantage of favourable external
environment. Although it is easy to speak of a firm’s environment but to
understand and change those factors in favour of the company is equally
difficult. The figure below gives a visual impact of the two constituents of
the environment.
The significance of the
environmental factors can clearly be understood from the following advantages:
1.
Demand forecasting can be done.
2.
Product feature can be identified
3.
Brand positioning can be done through pricing policy so
that an edge may be achieved and market share can be grabbed.
4.
For the sales promotion knowledge of the cultural
environment is essential.
5.
Meeting out the competition by modification and
improvement in the product.
6.
Fulfilling the legal requirement by the product by
study of legal environment.
7.
Planning the investment decisions.
8.
Economic conditions and the cost estimates provide
knowledge to determine the standard of living.
Thus,
for the survival and growth of business firms the study of business environment
is essential.
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